Success in management requires an understanding of the factors that shape individual and group behaviors and attitudes. Managers must be self aware as well as make an effort to understand others’ attitudes, thoughts and beliefs. This course provides the tools and concepts to explore assumptions that we hold about why people do what they do. How do our defaults systematically bias actions in the workplace? How can we put our improved understanding into practice in order to change our behavior and the behavior of others? What can we do to prepare for management challenges?

The course, grounded in social psychology, will focus on situational cases of behavior, including one’s own. The course will introduce frameworks and principles aimed at more effectively managing oneself and others. Participants will examine topics such as motivation, social perception and interpersonal dynamics, influence and persuasion, group decision making, organizational culture and commitment, ethics and leadership.

Registration deadline for the April 29-May 3 session: March 22. Late registrations will be considered if space is available.
During this seminar, you will learn to:
  • Develop a framework for understanding how to effectively influence others
  • Learn to motivate and lead your team more effectively
  • Understand how your expectations of others influence the impressions you form of them
  • Become more skillful at understanding why others behave the way they do
  • Gain awareness of the impact that your behavior has on others
  • Learn the art of giving and receiving feedback
  • Understand how individuals and organizations really learn and unlearn
  • Learn frameworks that foster more effective decision making
  • Understand common systematic biases and the impact on decision making
  • Recognize and overcome flaws in negotiation strategies
  • Learn mechanisms to make decisions in times of uncertainty
  • Develop skills to influence and manage group decision making
  • Explore the relationship between personal characteristics and situational factors in ethical leadership and decision making
  • Better understand how you are perceived as a leader
Who Should Attend
This course is beneficial for managers who seek to enhance their management skills and effectiveness within the context of their organization and individual performance. It is ideal for anyone with current or anticipated management responsibilities, ranging from senior-level and mid-level management to people expecting to take on leadership roles.
Program Outline
  • Introduction to Essentials of Effective Management
  • Evaluating Others
  • Expectation Management
  • Persuasion
  • Systematic and Critical Thinking: Decision Making
  • Competition and Cooperation: Negotiation
  • Ethical Leadership: The Power of the Situation
Essentials of Effective Management Program Faculty

Linda Ginzel
Linda GinzelLinda Ginzel is Clinical Professor of Managerial Psychology at The University of Chicago Booth School of Business, where she has been a member of the faculty since 1992.
Complete biography
Boaz Keysar
Boaz KeysarDr. Boaz Keysar is a Professor of Psychology and Chair of the Cognition program at the University of Chicago. He received his Ph.D. from Princeton University in 1989 and was a visiting scholar at Stanford University before joining the faculty at the University of Chicago in 1991.
Complete biography
Bernd Wittenbrink
Bernd WittenbrinkBernd Wittenbrink has been a member of the faculty at the University of Chicago Booth School of Business since 1996. He teaches courses on organizational behavior, management and behavioral science.
Complete biography

Register Now
Sep 16-Sep 20 2013$8,675.00
Dec 09-Dec 13 2013$8,675.00
Apr 07-Apr 11 2014$8,675.00
Sep 08-Sep 12 2014$8,675.00
Dec 08-Dec 12 2014$8,675.00

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This program can be taken as an elective in the Chicago Booth Advanced Management Program. For more information about the Advanced Management Program, please visit: www.ampweb.chicagoexec.net or contact Susan Popa at 312.464.8732 or susan.popa@chicagobooth.edu.
This was a challenging and fulfilling program that provided me an opportunity to personally investigate my style of management.
- Joanne Benrud, Director of Professional Services, Apple Home Healthcare Ltd.

Good information and insight. I look forward to implementing some of these concepts and techniques into my work and personal interactions.
- Vanessa Kellogg, Director of Development, Horizon Wind Energy

What an amazing experience! This course embodies the high and low points of what/s necessary to be an effective manager.
- Robert Sluss, Senior Product Manager, Hip & Knee Division, Arthrex, Inc.
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Patricia La Malfa
Associate Director of Executive Education
Phone: (312) 464-8732
Fax: (312) 464-8731
E-Mail: Pat.LaMalfa@ChicagoBooth.edu

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