Today's business environment requires an unprecedented degree of innovation and agility. Today's leaders must develop and implement effective business strategies while maintaining drive, morale, motivation, innovation, and vision in their people and in their organizations. Through this program, you will learn strategies for setting and maintaining the direction for renewal, for boosting learning and innovative thinking, for turning resistance into cooperation, and for extracting maximum benefit from new opportunities.

Registration deadline for the October 21-25 session: September 16. Late registrations will be considered if space is available.
During this seminar, you will learn to:
  • Maximize resilience by establishing trust, credibility, and shared vision.
  • Move from competing agendas to organizational alignment.
  • Develop and communicate the "big picture" of the complexities of change.
  • Encourage creativity and flexibility for maximum innovation.
  • Manage dilemmas to increase the effectiveness of your strategies.
  • Ready your team or organization to see and seize new opportunities.
  • Win hearts and minds to the efforts ahead.
  • Create an effective plan of action for leading and implementing change and innovation in your organization.
The program includes discussion, interaction, and numerous hands-on activities aimed at applying the concepts and techniques of the program to the specific challenges participants face now and in the future. This includes daily opportunities to receive consulting from, and provide consulting to, small teams of fellow participants.
Who Should Attend
This course will benefit leaders, executives, and managers who are responsible for guiding their organization, division, department, or team through change and innovation. The course is targeted to mid-and upper-level managers in any area or industry seeking to create new value for their organization.
Leading and Implementing Change and Innovation Program Outline
Building organizational resilience
  • Establish trust and credibility as a leader
  • Create a change-ready climate
  • Build and maintain a shared vision
Leading people to face the future together
  • Understand your organizational culture and subcultures
  • Uncover conflicting goals, beliefs, and expectations within your organization
  • Manage differences and rivalries
Seeing and communicating the Big Picture
  • Understand the sources of unintended consequences
  • Use "Systems Thinking" to reduce chaos
  • Improve coordination while avoiding "working at cross purposes"
Encouraging creativity and flexibility in problem solving
  • Frame problems for optimal solution
  • Foster innovative thinking
  • Build top-notch teams for recognizing and seizing new opportunities
Winning hearts and minds
  • Recognize the mental blocks to accepting new ideas
  • Win over skeptics and naysayers
  • Overcome resistance to change
Turning dilemmas to advantage
  • Uncover crucial managerial and strategic dilemmas
  • Recognize and manage "natural tensions"
  • Use dilemmas to create better strategies and tactics
Helping people adapt and improve
  • Motivate people to perform their best in times of transition
  • Provide feedback that people will accept and put to good use
  • Guide the development of new skills and behaviors
Developing action plans
  • Create concretetrategies for leading and implementing change and innovation
  • Get everyone on board for the trip
  • Plan ahead for the unexpected
Leading and Implementing Change and Innovation Program Faculty

Joshua Klayman
Joshua KlaymanJoshua Klayman is Professor Emeritus of Behavioral Science at The University of Chicago Booth School of Business, where he has been a member of the faculty since 1980. He has taught MBA and executive courses in organizational change and innovation, managing in organizations, and managerial decision making.
Complete biography
Jackie Gnepp
Jackie GneppJackie Gnepp is a licensed consulting psychologist specializing in helping managers to be more effective. She is a Principal Fellow at the Melbourne Business School and the President of Humanly Possible®, a company offering executive coaching, organizational consulting, and management education designed to develop leaders, optimize working relationships, create high-performance teams, resolve conflicts, facilitate innovation, and promote openness to and participation in change.
Complete biography

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Oct 21-Oct 25 2013$8,675.00

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Thank you for your interest in Leading and Implementing Change and Innovation. Please fill out the information below, and we will be in touch with you shortly. If you wish, you can subscribe to our quarterly newsletter describing all of the Chicago Booth Executive Education offerings--simply check the appropriate box below.
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Program InquiryProgram BrochureRegister now
This is an outstanding course for business leaders who are constantly looking for innovation and change to polish their approach.
- Dr. Krishna Venkataswamy, Director, Research and Development, GLS Corporation

A great toolkit! Both instructors' level of knowledge and enthusiasm made the course very enjoyable!
- Laurie Sinclair, Project Manager, Decoma International, Inc.

Excellent course. I liked the interactive way in which the professors facilitated all the sessions.
- Madhav Ragam, Solutions Manager-Public Sector Asia Pacific, IBM Singapore
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Patricia La Malfa
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